Privacy Policy

Last Updated: 23 July 2025

Barua Solutions (“we,” “us,” or “our”) operates https://www.savvypics.co.za (the “Website”), an online platform for selling graphic designs. We are committed to protecting your personal information and complying with the Protection of Personal Information Act, 2013 (POPIA) under South African law. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you use our Website.

By using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Website.

1. Information We Collect

We collect personal information that you voluntarily provide or that is necessary to provide our services. This may include:

  • Personal Details: Name, email address, billing address, phone number, and payment information when you create an account, make a purchase, or contact us.
  • Transaction Information: Details about your purchases, including graphic designs purchased, order history, and payment methods.
  • Usage Data: Information about how you interact with our Website, such as IP address, browser type, device information, pages visited, and time spent on the Website.
  • Communications: Information you provide when you contact us via email, support forms, or other communication channels.
  • Marketing Preferences: Information about your preferences for receiving marketing communications or newsletters.

We may also collect non-personal information, such as anonymized usage statistics, which does not identify you personally.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you register an account, place an order, fill out forms, or communicate with us.
  • Automatically: Through cookies, web beacons, and similar technologies that track your interaction with our Website. You can manage cookie preferences through your browser settings.
  • From Third Parties: From payment processors, analytics providers, or marketing partners, where applicable and in compliance with POPIA.

3. How We Use Your Information

We process your personal information for the following purposes:

  • To Provide Services: To process orders, deliver graphic designs, manage your account, and provide customer support.
  • To Improve Our Website: To analyze usage patterns and enhance user experience.
  • To Communicate: To send order confirmations, respond to inquiries, or provide updates about our services.
  • For Marketing: To send promotional materials or newsletters, where you have opted in to receive them.
  • For Legal Compliance: To comply with applicable laws, including POPIA, and to prevent fraud or unauthorized access.

We will only process your personal information where we have a lawful basis, such as your consent, to fulfill a contract, or to comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: Third-party providers (e.g., payment processors, hosting services, or analytics providers) who assist in operating the Website, subject to strict confidentiality agreements.
  • Legal Authorities: When required by law, court order, or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice to you where required.

All third parties we share information with are required to comply with POPIA and protect your personal information.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include secure servers, encryption, and access controls. However, no online platform can guarantee absolute security, and you share information at your own risk.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights Under POPIA

As a data subject under POPIA, you have the following rights:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Objection: Object to the processing of your personal information for certain purposes, such as marketing.
  • Data Portability: Request a copy of your personal information in a structured, commonly used format.
  • Withdraw Consent: Withdraw consent for processing where consent was the basis for processing.

To exercise these rights, contact us at baruasolutions@gmail.com. We will respond within a reasonable time, as required by POPIA.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze Website performance, and deliver personalized content. You can manage cookie preferences through your browser settings or by opting out of non-essential cookies via our Website’s cookie consent tool.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

10. International Data Transfers

If your personal information is transferred outside South Africa (e.g., to service providers), we ensure that the recipient complies with POPIA or equivalent data protection standards through appropriate agreements or safeguards.

11. Children’s Privacy

Our Website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Website or via email. The “Last Updated” date at the top indicates when the policy was last revised.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our Information Officer: Email: baruasolutions@gmail.com.

You may also lodge a complaint with the Information Regulator of South Africa:
Email: inforeg@justice.gov.za
Website: https://www.justice.gov.za/inforeg/